bima4d treats your personal data with the same level of care we apply to the security of your funds. Here is a concise summary of the six core commitments that underpin our full Privacy Policy.
bima4d collects only the personal data that is strictly necessary to provide our services, verify your identity, and comply with our international regulatory obligations. We do not collect data speculatively or for resale.
All data transmitted between your device and bima4d's servers is protected by industry-standard 256-bit SSL/TLS encryption. Stored personal data is encrypted at rest using AES-256, the same standard used by major global financial institutions.
bima4d will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Data sharing with partners occurs only where necessary to deliver our services and is governed by strict contractual obligations.
As a bima4d member, you have the right to access, correct, and request deletion of your personal data at any time, subject to our legal retention obligations. Submit a request to our support team and we will respond within 30 days.
We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected or as required by applicable law and our licensing authority. Account data is typically retained for 5 years post-closure.
Marketing communications are only sent to members who have explicitly opted in. You can unsubscribe from promotional emails at any time via the link in any email or by contacting support. Transactional messages (e.g., deposit receipts) cannot be opted out of while your account is active.
Your privacy matters to us. This Privacy Policy explains exactly what personal data bima4d collects from members and visitors, why we collect it, how we use and protect it, how long we retain it, and what rights you have over your own information. Please read this document in full before registering an account or submitting any personal data through our Platform.
bima4d operates the online betting and gaming platform accessible at bima4d.cam (the "Platform"). bima4d is committed to protecting the privacy and personal data of every individual who interacts with the Platform — whether as a registered member, an applicant during the registration process, or a casual visitor browsing our pages.
This Privacy Policy applies to all data processing activities carried out by bima4d in connection with the Platform. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. In the event of a conflict between this Privacy Policy and any other document, this Privacy Policy governs with respect to data protection matters.
By registering an account on bima4d or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this document and consent to the processing of your personal data as described herein.
The following definitions apply throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, national ID number, email address, IP address, and financial account details. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, amendment, or deletion. |
| "Data Controller" | bima4d — the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of bima4d in accordance with bima4d's instructions and under a binding data processing agreement. |
| "Member" | A natural person who has completed registration and holds an active account on the Platform. |
| "KYC" | Know Your Customer — the identity verification process required before withdrawals are processed and at other points determined by bima4d's risk framework. |
| "Platform" | The bima4d website at bima4d.cam, including all sub-pages and services accessible through that domain. |
bima4d collects the following categories of personal data, depending on the nature of your interaction with the Platform:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, Indonesian National Identity Card number (NIK), nationality, gender. |
| Contact Data | Email address, mobile telephone number, residential address (including city — Jakarta, Surabaya, Bandung, Medan, etc.). |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, Bank Danamon, OCBC NISP), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR. |
| Verification Documents | Copies of government-issued photo ID (KTP, passport), proof of address documents, payment method screenshots submitted during KYC. |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session timestamps, referring URL. |
| Usage Data | Pages viewed, games played (including togel, sports betting, live casino, and slot sessions), bet history, wager amounts, session duration, Platform navigation patterns. |
| Communications Data | Records of live chat conversations, support ticket content, email correspondence, and any other messages exchanged between you and bima4d's customer support team. |
| Marketing Preferences | Opt-in or opt-out status for promotional emails, SMS notifications, and in-platform messaging. |
bima4d does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for age and identity verification purposes under our KYC obligations.
bima4d collects personal data through the following channels:
bima4d processes your personal data for the following purposes:
bima4d processes your personal data on one or more of the following legal bases:
| Legal Basis | Applicable Processing Activities |
|---|---|
| Contractual necessity | Account registration, transaction processing, KYC verification, customer support — all activities required to fulfill our obligations to you as a Member under the Terms & Conditions. |
| Legitimate interests | Fraud detection and prevention, Platform security, technical troubleshooting, and responsible gaming monitoring, where bima4d's interests in maintaining a safe and fair platform are not overridden by your privacy rights. |
| Legal obligation | AML and counter-terrorism financing (CTF) checks, regulatory reporting, document retention, and cooperation with law enforcement or regulatory investigations. |
| Consent | Marketing communications via email or SMS, and the placement of non-essential cookies (analytics and advertising cookies). Consent may be withdrawn at any time without affecting the lawfulness of prior processing. |
bima4d does not sell, rent, or trade your personal data. We share data only in the following limited circumstances, and always under contractual safeguards or legal obligations:
No data sales: bima4d strictly prohibits the sale of Member personal data to advertisers, data brokers, or any other commercial third party. If this policy ever changes, Members will be notified in advance and given the opportunity to opt out before any such transfer occurs.
bima4d uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. They allow us to recognize your browser, remember your preferences, maintain your session, and analyze how the Platform is used.
We use the following categories of cookies:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — maintaining your login session, processing transactions, and enabling security features. | No — cannot be disabled without disrupting service. |
| Functional | Remembering your preferences (e.g., language, display settings) and personalizing your experience on return visits. | No — applied by default to enhance usability. |
| Analytics | Aggregated, anonymized data on how Members navigate the Platform, which pages are most visited, and where users encounter errors — used to improve the Platform. | Yes — requires your opt-in consent. |
| Marketing | Tracking whether you clicked on a promotional link or banner to attribute marketing spend and personalize promotional offers. | Yes — requires your opt-in consent. |
You can manage or withdraw your consent to non-essential cookies at any time by adjusting your browser settings to block or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. bima4d does not respond to browser "Do Not Track" signals at this time, but we will update this section if our position changes.
bima4d retains personal data for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law or our licensing authority. The following standard retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years post-closure, to satisfy AML record-keeping obligations. |
| Financial transaction records | 7 years from the date of the transaction, in accordance with standard financial record-keeping requirements. |
| KYC verification documents | 5 years from the date of verification or account closure, whichever is later. |
| Customer support communications | 3 years from the date of the most recent communication in the relevant ticket or thread. |
| Betting and gaming history | 5 years from the date of each bet or game session. |
| Marketing preference records | Until consent is withdrawn, plus 3 years thereafter to evidence compliance with opt-in/opt-out obligations. |
| Technical / server log data | 90 days from collection, unless retained longer in connection with a specific fraud investigation or regulatory inquiry. |
When personal data is no longer required, it is securely deleted or anonymized so that it can no longer be associated with you as an identifiable individual.
bima4d implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:
While bima4d takes every reasonable precaution to protect your data, no Internet-based service can guarantee absolute security. You are also responsible for maintaining the security of your account credentials — use a strong unique password and never share your login details with anyone.
Subject to applicable law and our legal retention obligations, you have the following rights in relation to your personal data held by bima4d:
To exercise any of the above rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We may ask you to verify your identity before processing the request. We aim to respond to all legitimate requests within 30 days; complex or multiple requests may take up to 60 days, in which case we will notify you.
bima4d's services are strictly for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of our KYC process, and any account found to belong to a person under 21 will be closed immediately, with personal data deleted in accordance with our standard retention schedule.
If you believe a minor has registered on bima4d using falsified information, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay. We encourage parents and guardians to make use of available parental control software to prevent underage access to online gaming platforms.
bima4d does not direct any marketing communications, content, or promotional material toward individuals under the age of 21, and we take reasonable steps to ensure that our advertising channels do not reach underage audiences.
bima4d sends promotional communications — including bonus offers, seasonal promotions, and Platform news — only to Members who have explicitly opted in to receive them. Marketing channels may include email and in-platform notifications. We do not send unsolicited SMS marketing without your prior consent.
You may opt out of marketing communications at any time by:
Please allow up to 5 business days for opt-out requests to take effect across all channels. Note that even after opting out of marketing, you will continue to receive transactional communications relating to your account — such as deposit confirmations, withdrawal notifications, and security alerts — as these are necessary for the operation of your account and cannot be disabled while your account is active.
bima4d operates as an internationally licensed platform. Some of our contracted service providers — including KYC verification partners, game content studios (such as Evolution Gaming, Pragmatic Play, and Microgaming), and cloud infrastructure providers — may be located outside Indonesia, in jurisdictions where data protection laws may differ from those applicable locally.
Whenever personal data is transferred outside Indonesia to a contracted data processor, bima4d ensures that appropriate safeguards are in place, which may include:
By using the Platform, you acknowledge that your personal data may be transferred to and processed in countries outside Indonesia as described above.
bima4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our licensing requirements. The effective date displayed at the top of this page indicates when the most recent version took effect.
Where an amendment is material — meaning it substantively affects how we collect or use your personal data — we will notify active Members via email or in-platform notification at least 14 days before the change takes effect. We encourage you to review this Privacy Policy periodically, even in the absence of a direct notification, to remain informed about how bima4d protects your data.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you disagree with any amendment, you may close your account by contacting our support team before the amendment takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or bima4d's handling of your personal data, please contact our dedicated privacy support team using the details below:
If you are not satisfied with bima4d's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or to our licensing body. Contact details for the appropriate authority will be provided upon request.
For issues relating to responsible gaming — including self-exclusion requests, deposit limits, or concerns about your gambling behavior — please visit our dedicated Responsible Gaming page, which provides a separate set of tools and contact channels tailored to player welfare concerns.
Our support team is available around the clock to address any data protection concerns. You can also explore our full Terms & Conditions, learn about our Responsible Gaming commitments, or browse our FAQ for quick answers.